Ideally, this is done in person with the subject a few weeks or days before your video production. That way, they'll become comfortable with your interview style and you'll have an idea what they'll look and sound like on tape. It will also give you an opportunity to evaluate their chances of performing as required for the program. It may be possible to schedule some quick media training or suggest other ways to enhance their performance. This could include the addition of a teleprompter or a hair/makeup stylist.

If time doesn't permit a personal visit, a phone conversation is the next best thing. This is when you can determine whether your subject is long-winded, lacks energy, etc., so that you can find a better interview subject. You can help your subject to be succinct and clear (i.e., "Am I understanding you correctly when you say..." or "Do you mean to say..."). It will also give you the chance to help

Pre-interviews can also help you formulate better questions because you'll know what your subject is going to say. At the very least, take a few minutes before the camera rolls, while the crew is setting up, for a mini pre-interview to find out what your subject will say and to help him or her relax. The worst thing to do is to sit in the room during setup. There are too many distractions. The client will be listening to where the audio guy went on vacation instead of discussing the subject at hand with you. This is the time to take control, isolate the client from handlers if possible, and accomplish your goal of making the subject comfortable with you and their material.
About the Author

Kurt Snider is the owner of Solana Productions, an Emmy award winning video production company with offices located in San Diego, Los Angeles and Seattle. For more information, please visit http://www.solanaproductions.com